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The confidentiality of information held about people’s medical and personal histories was securely maintained throughout the home. The inspection took place on 30 August and 13 September 2017and was unannounced. Following the comprehensive inspection, the provider wrote to us to tell us how they would make the required improvements to meet the legal requirements. My Dad moved into Greenbanks in Nov 2015, he attended a day centre for several months and needed extra care & to be safe due to Alzheimer's, so we chose Greenbanks which is opposite the day centre. The staff are friendly and caring, the home is really open and you can visit at any time.
The confidentiality of information held about people’s medical and personal histories was securely maintained. Care was provided in a way that promoted people’s dignity and respected their privacy. Staff were knowledgeable about people’s background histories, routines and personal circumstances. People told us that there were always enough staff available to support them and we found that the activity programme had been further improved to incorporate a wide range of interesting social and recreational pastimes.
Watford FC
Next door is Victoria House Day Centre, which just excels every day, with activities and new innovative ideas. By submitting this form you consent to be contacted by Runwood Homes Ltd using the details provided.
At Greenbanks care home, the health and wellbeing of our residents are a top priority. Our friendly and professional team offers different types of care to meet a variety of needs, including residential care, dementia care, and respite care or short stay care breaks. At our last inspection on 21 May 2013 the service was found to be meeting the required standards in the areas we looked at. Greenbanks provides personal care for up to 66 older people.
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Ratings are provided by Care Quality Commission and reflects the most recent report for this care home, which was published on 24 October 2017. Comfortable lounges await you at Greenbanks and activities are provided to suit everyone. You may watch a good old film with all your favourite film stars or make pizzas – it changes every day. St Anthony’s was once a family home that has been extended and upgraded to provide 21 fully furnished single rooms with washing facilities and specialised separate bathing facilities to cater for all needs. Choosing a care home can be an intimidating process, so why not come and visit us at Greenbanks? We wish to understand everything that is important to you, so on your visit, we will discuss your needs and how best we can meet them, as well as giving you the opportunity to look around and ask questions.
The programme is aimed at residents living with dementia, ranging from mild to moderate. Golden Memories uses a whole host of Watford FC memorabilia and magic moments to help stimulate the sense and evoke personal memories. Not only does the programme focus on reminiscence, but it also acts as a tool to reintroduce physical activity, whether that be chair exercises or even table football. People received personalised care and support that met their needs and took account of their preferences. Staff were knowledgeable about people’s background histories, preferences and routines. We found that the current activities programme could be further developed in order to ensure that people's individual interests were considered.
Greenbanks, Watford.
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People told us that they felt safe, happy and well looked after at the home. Staff received training in how to safeguard people from abuse and knew how to report concerns, both internally and externally. Safe and effective recruitment practices were followed to help ensure that all staff were suitably qualified and experienced. Arrangements were in place to help ensure there were sufficient numbers of suitable staff available at all times to meet people’s individual needs. Residents of Greenbanks care home, nestled into Watford, Hertfordshire, are able to enjoy the multitude of opportunities that the borough has to offer. The Care Quality Commission is England's health and social care services regulator.
This is the latest available inspection report for this service, carried out on 7th May 2008. We think it’s important you have detailed, comprehensive information so that you can decide which care providers to shortlist. – the service is performing badly and we've taken enforcement action against the provider of the service. "The report also noted that people and relatives trusted the team and felt that residents were safe. We spoke with several members of staff and they all had knowledge of the people in their care.
If you consent to us contacting you for this purpose, please tick below to say how you would like us to contact you. Specialist care designed to meet the challenges faced by people living with dementia. The inspection of Greenbanks had been prompted by concerns about “managing risk” to residents and how the home’s registered manager responded to concerns highlighted by staff. Individuals that have been diagnosed with dementia and are no longer able to live independently at home due to requiring specialist 24-hour care services. During our inspection, we spoke with several people who use the service and two relatives. They were all complimentary about the care provided by the service, and the staff who cared for them.
See CQC's page explaining ratings for more details about ratings and inspection practices of care homes in England. Amberside care home provides residential care for 19 elderly residents in Watford. The home has a true home-from-home feel and the individual needs of the residents are at the forefront of home life. Yes, Greenbanks provides care designed to meet the challenges faced by people living with dementia.
For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. – the service isn't performing as well as it should and we have told the service how it must improve. "All feedback we receive is taken seriously, and following the report, key actions have already been put in place to address the issues identified in the home."
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